Shipping policy

Shipping Policy

Hello and thank you for choosing us. Here’s everything you need to know:

Shipping Locations
We offer shipping within the United States. 

We will offer shipping to more countries soon. 

Shipping Methods

• Standard Shipping:
  Shipping options may vary based on your location and order size, ensuring the best delivery for you.

Processing & Production Timeline

U.S. delivery within 5 - 8 business days, with most deliveries arriving in about 6 - 7 calendar days.

Shipping Costs
Enjoy free standard shipping on U.S. orders above the minimum.

For express options, rates will be calculated at checkout.

Lost or Damaged Packages
If your order arrives damaged or isn’t what you expected, please reach out to us at care@ohorchid.com. We may ask for a photo to help resolve the issue quickly, ensuring you’re happy with your purchase.

Returns
We want you to love what you ordered. If you’re not completely satisfied with an eligible item, you can return it within 10 days of receipt. Please note that return shipping costs will be your responsibility, but we’re here to help you through the process. Read our Return Policy.

If you have any questions or need assistance, don’t hesitate to contact us.

Thank you for visiting. We hope you find something you adore.